Twelve Tribe respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Information you provide: name, email, company, and project details submitted through our contact form or by email.
- Client account access: access to advertising, analytics, website, or social accounts that you grant us to perform services.
- Payment information: payments are processed by Stripe. We do not store full card numbers. Stripe's privacy policy applies to payment data.
- Usage data: basic analytics such as pages visited, device, and browser type.
How We Use Information
- To respond to inquiries and provide proposals.
- To deliver, manage, and report on services.
- To process payments and send invoices.
- To improve our website and services.
Sharing
We do not sell your personal information. We only share information with service providers who help us operate, such as Stripe, hosting providers, and advertising platforms used on your behalf, or when required by law.
Cookies
Our website may use cookies and similar technologies for analytics and advertising. You can turn off cookies in your browser settings.
Data Security & Retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes described above or as required by law.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information. To make a request, email support@twelvetribe.com.
Changes
We may update this policy from time to time. The "last updated" date above shows the latest version.